How Phantom Ops handles website information.

If you request a quote, the site collects the information you choose to submit, including your name, phone number, email, city, requested service, preferred timing, job details, and any photos you attach. Phantom Ops uses this information to review the job, respond to you, prepare a quote, coordinate service, maintain business records, and protect the form from abuse.

The quote pipeline may also process limited technical and security information such as the source page, referrer, browser user agent, IP address, submission timing, and anti-bot verification. Quote information is sent to the private Phantom Ops customer-management system and service providers that support website hosting, secure uploads, and abuse prevention.

Google Analytics does not load unless you select “Allow analytics.” When allowed, it helps Phantom Ops understand aggregate page visits, approximate area, browser and device category, referring source, and non-identifying actions such as starting a quote, completing an accepted quote request, or clicking a call or text link.

Names, phone numbers, email addresses, job messages, uploaded photos, lead IDs, and quote request IDs are not sent to Google Analytics by this website. Advertising storage, Google signals, and ad-personalization signals are disabled in the site tag. Page-view URLs sent by the site exclude query strings and fragments.

Your choice is saved in your browser so the site can remember it. You may change that choice at any time. Learn more about how Google handles information in Google’s Privacy Policy, and see how Google uses information from sites that use its services.

Maps and outside links

Service-area pages can display embedded Google Maps. When a map loads, your browser connects to Google and may share standard technical information such as your IP address and browser details. This map connection is separate from the optional Google Analytics choice. Links to social networks, Google Maps, phone, or text services are governed by the privacy practices of those services after you follow them.

Security, retention, and sharing

Phantom Ops uses reasonable operational and technical safeguards for website and quote information. No internet service can promise perfect security. Information is retained only as reasonably needed for quoting, customer service, operations, recordkeeping, fraud prevention, dispute handling, and legal obligations.

Phantom Ops does not sell information submitted through the quote form. Information may be shared with service providers acting for the business, when needed to provide a requested service, to protect the business or others, or when required by law.